NYC Tech Services

Terms & Condition

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Last Updated: May 6, 2026

Please note: The transaction description on your card will appear as nyctechservices.com (One-Time Charge).

All plan services will be provided to the customer digitally via the internet. All services are completed within 1 to 7 days from the order placing date.

NYC TECH SERVICES
Phone: +1 (347) 874-8457
Email: info@nyctechservices.com
Address: 16 Amador Street, Staten Island, New York, 10303

We pride ourselves on our fast and courteous customer service. If you would like to contact us regarding the purchase of any products and/or services, please contact us directly with your name, email, and order number.


1. Our Products & Pricing (One-Time Charges)

 
 
Product Price Range
Form Design 30.00–50.00
Basic Landing Page 50.00–80.00
Website Revamp 80.00–100.00
Silver Package 100.00–150.00
Gold Package 150.00–200.00
Premium Logo 200.00–250.00
Platinum Package 250.00–300.00
Executive Package 300.00–350.00
CMS Web Design (Basic) 350.00–400.00
Enterprise Package 400.00–500.00
CMS Web Design (Standard) 600.00–700.00
CMS Web Design (Advanced) 700.00–900.00

2. Refund & Cancellation Policy (Reconciled)

*This policy resolves the previous contradiction between a “30-day guarantee” and “non-refundable” clauses. The determining factor is whether the service has been migrated to your server.*

2.1 Core Principle

Because our services are digital and include migration to your server, refund eligibility depends on how much of the service has been completed.

2.2 Full Refund – Eligible (Before Server Migration)

You are eligible for a full refund if ALL of the following are true:

  • You request a refund within 30 days of the original order date.

  • AND we have not yet migrated the completed work to your live server or hosting environment.

  • Reason: Dissatisfaction, change of mind, non-delivery, or product not as described.

How to request: Contact info@nyctechservices.com. Refunds are issued to the original credit/debit card within 30 working days.

2.3 No Refund – Service Final (After Server Migration)

  • Once the digital service (website, design, software, configuration, or any deliverable) has been migrated and delivered to your server or live environment, the service is considered FINAL and NON-REFUNDABLE.

  • Digital goods cannot be “returned” after installation on your infrastructure. By approving migration, you confirm acceptance of the work.

2.4 Specific Circumstances

 
 
Circumstance Refund Eligible?
Non-delivery of product (no email received within 7 days) Yes – if reported within 30 days of order
Download or unzipping issue Yes – if reported within 30 days
Major defect (verifiable error in the product) Yes – if we fail to fix within 72 hours AND migration has not occurred
Refusal to provide server access for troubleshooting No – refund eligibility voided
Product not as described (with clear evidence) Yes – if reported within 30 days of delivery AND pre-migration
Customer changed mind after migration No
Customer false expectations or wishes not met No

2.5 Major Defects Process

  • Report the defect to our Technical Support Team at info@nyctechservices.com.

  • We have 72 hours to correct it.

  • If we fail to correct it within 72 hours and the service has not yet been migrated, a full refund will be issued.

  • If migration has already occurred, we will repair the defect but no refund will be given.

2.6 Refund Summary Table

 
 
Stage of Service Refund Eligible?
Within 30 days of order – before migration to your server Yes – Full refund
After migration to your server (work delivered live) No – Service final
Major defect not fixed within 72 hours (pre-migration) Yes – Full refund
Major defect after migration No – Repair only

2.7 General Refund Notes

  • All refunds are issued to the original credit or debit card as provided.

  • Refunds take a maximum of 30 working days to process.

  • The customer needs to specify the details of the account and reason to the associates, after which we will proceed as per requirements.

  • NYC TECH SERVICES management reserves the right to reject fraudulent or abusive refund requests.


3. Restrictions on Use of Materials

Materials on this website and within any of the products/services offered are protected under International Copyright Laws. All rights reserved to the respective owners.

You may not:

  • Copy, print, or reproduce any text, graphics, databases, HTML code, or other intellectual property

  • Republish, re-engineer, translate, host, or distribute any materials by any means without explicit permission

  • Use our intellectual property for commercial purposes without authorization

All trademarks are property of their respective owners and used with permission.


4. No Business Opportunity Claim

The products and services provided on this site are for education and entertainment purposes only.

  • No money will be made simply by requesting the information, products, or services.

  • This site is not offering a business opportunity of any kind.

  • Additional product purchases may be required to start your own business.

  • Recommendations are provided for your consideration; you are under no obligation to purchase any other products or join any opportunity.

  • All decisions are of your own educated intellect and made of your own free will.


5. Database Ownership, License, and Use

You agree to use information obtained from this Site only for your own private use or the internal purposes of your own home or business, provided that is not the selling or brokering of information.

You may not:

  • Publish, print, download, transmit, distribute, re-engineer, or reproduce in any form any part of the databases (whether directly or in condensed, selective, or tabulated form) for resale, republishing, redistribution, viewing, or otherwise

  • Create any database, directory, digital or hard copy publication of or from the databases, sites, materials, or products whether for internal or external use


6. Liability Disclaimer

“AS IS” WARRANTY DISCLAIMER

The materials on this site are provided “as is” and without warranties of any kind, either express or implied.

This Site disclaims all warranties, including, but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose

  • Uninterrupted or error-free operation

  • That defects will be corrected

  • That the site or server is free of viruses or other harmful components

We do not warrant or make any representations regarding the correctness, accuracy, reliability, or otherwise of the materials on this site.

You (and not this Site) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

LIMITATION OF LIABILITY

Under no circumstances, including but not limited to negligence, shall this Site, NYC TECH SERVICES, product creators, or trademark owners be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site, even if an authorized representative has been advised of the possibility of such damages.

In no event shall this Site’s total liability to you for all damages, losses, and causes of action (whether in contract, tort, including but not limited to negligence, or otherwise) exceed the amount paid by you, if any, for accessing products and/or services from this site.

Facts and information on this website are believed to be accurate at the time they were placed on the website. Changes may be made at any time without prior notice.


7. Links and Marks

The owner of this site is not necessarily affiliated with sites that may be linked to this site and is not responsible for their content. Linked sites are for your convenience only, and you access them at your own risk.

Links to other websites or references to products, services, or publications other than those of this Site do not imply endorsement or approval.

Certain names, graphics, logos, icons, designs, words, titles, or phrases on this website may constitute trade names, trademarks, or service marks of this Site or other entities. The display of trademarks does not imply that a license of any kind has been granted. Any unauthorized downloading, re-transmission, or other copying or modification of trademarks and/or contents may be a violation of federal common law trademark and/or copyright laws.


8. Confidentiality of Codes, Passwords, and Information

You agree to treat as strictly private and confidential any Subscriber Code, username, user ID, or password which you may have received from this Site, and all information to which you have access through password-protected areas. You will not cause or permit any such information to be communicated, copied, or otherwise divulged to any other person whatsoever.


9. Governing Law & Dispute Resolution

These Terms of Use shall be governed by, construed, and enforced in accordance with the laws of the United States and the State of New York.

Dispute Resolution Process:

  1. Good Faith Negotiation: If a dispute arises, we agree to first try to resolve it in a timely manner through direct negotiation.

  2. Mediation (if needed): If negotiation fails, we agree to submit the dispute to a mutually agreed-upon mediator. Any costs and fees other than attorney fees associated with mediation will be shared equally.

  3. Binding Arbitration (if needed): If mediation fails, we agree to submit the dispute to binding arbitration within the United States. Judgment upon the award rendered by arbitration may be entered in any court with jurisdiction to do so.

Exception for Intellectual Property: To the extent you have violated or threatened to violate our intellectual property rights, we may seek injunction or other appropriate relief in any state or federal court in the United States, and you consent to exclusive jurisdiction and venue in such courts.


10. Termination

These Terms of Use are effective until terminated by either party.

You may terminate this agreement at any time by destroying all materials obtained from any and all this Site and all related documentation and copies thereof.

We may terminate this agreement immediately without notice at our sole discretion if you fail to comply with any term or provision. Upon termination, you must destroy all materials obtained from this Site and all copies thereof.


11. Other Legal Provisions

Revisions: We reserve the right to issue revisions to these Terms of Use by publishing a revised version on this site. The revised version will apply to all use by you following the date of publication.

Assignment: These Terms of Use and the license granted may not be assigned or sublet by you without our written consent in advance.

Severability: If any provision of this agreement is void or unenforceable in whole or in part, the remaining provisions shall not be affected thereby.

Entire Agreement: These Terms constitute the entire agreement between you and NYC TECH SERVICES regarding the use of our website and services.


12. Copyright

The entire contents of this website are protected by international copyright laws. All rights reserved.

  • Unauthorized use of any registered trademarks or intellectual property, whether in digital, print, or otherwise, will result in swift legal action.

  • Any improper uses by unauthorized parties are strictly prohibited.

  • This site may not be copied in whole or in part without the express written permission of the publisher.

  • All violators will be prosecuted to the fullest extent of the law.


13. Credit Card Security

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for securing commercial transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

We do not provide customer personal information to any other third party provider except as necessary to complete your transaction (e.g., payment processors).


14. Contact Information

For any questions regarding these Terms & Conditions, refund requests, or other inquiries:

NYC TECH SERVICES
Email: info@nyctechservices.com
Phone: +1 (347) 874-8457
Address: 16 Amador Street, Staten Island, New York, 10303


By using this website or purchasing our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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